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The Allen County Public Library is excited to announce that curbside delivery is now available for materials placed on hold. There are a few important things for you to know about this service:

  • Curbside delivery of materials is available at most ACPL branches. Whether or not a specific branch offers curbside delivery will be dependent on staffing at that location and/or the physical layout of the entrance and parking lot.
  • Hours of service will vary by location. Please see below for specific service times.
  • Due to current public health concerns, curbside delivery will be a one-way service. This means ACPL staff will not be accepting returned materials or fines or fees at curbside
  • If you need to return materials, please use the outdoor book returns at any of our library locations. To pay fines or fees related to your library account, please call 421-1200 for assistance.

What is the process for curbside delivery?

  • Once you have placed an item on hold, you will receive notification when it is available.
  • When you arrive at the ACPL location to pick up your materials, you will see signage outside the building that includes a phone number to call to alert staff of your arrival. If you do not have a cell phone, please call the branch before you leave your home and staff can schedule a pickup time for you.
  • The staff member answering the phone will ask for your name, car information/curbside # (as applicable and appropriate per branch), library card number, and phone number.
  • If you are in a vehicle, you are asked to stay in the car and have your trunk open so staff can deliver materials there. If placing materials in a trunk is not an option, the items will be placed in the back seat of the passenger side. All library materials will be contained in a plastic bag for safety and convenience.
  • If you are a walk-up or bike-up customer, you will follow a similar process of calling to notify staff that you have arrived. Staff will deposit your bagged items outside the designated pickup door for you to retrieve.

 

Curbside Schedule for Branches                                                                                 

Aboite

Monday – Friday:  3:00 pm – 6:00 pm       
Saturday : 1:00 pm – 4:00 pm

Dupont

Monday – Friday:  3:00 pm – 6:00 pm       
Saturday : 1:00 pm – 4:00 pm

Georgetown

Monday – Friday:  3:00 pm – 6:00 pm       
Saturday : 1:00 pm – 4:00 pm

Grabill

Monday – Friday:  3:00 pm – 6:00 pm

Hessen Cassel

Monday – Friday:  3:00 pm – 6:00 pm

Little Turtle

Monday – Friday:  3:00 pm – 6:00 pm

Main  

Monday – Friday:  3:00 pm – 6:00 pm       
Saturday : 1:00 pm – 4:00 pm
Sunday: 1:00 pm – 4:00 pm

Monroeville

Monday – Friday:  3:00 pm – 6:00 pm

New Haven

Monday – Friday:  3:00 pm – 6:00 pm

Pontiac - Starting June 15

Monday – Friday:  3:00 pm – 6:00 pm

Shawnee - No curbside delivery available

Tecumseh 

Monday – Friday:  3:00 pm – 6:00 pm

Waynedale

Monday – Friday:  3:00 pm – 6:00 pm

Woodburn

Monday – Friday:  3:00 pm – 6:00 pm

 

 

*The hours listed are for curbside service only. Please see Locations & Hours for information on hours of operation.